Frequently Asked Questions

Here are the answers you are looking for…

Why should I use your services?

Pet parents who want the peace of mind that comes from using an educated, responsible pet care provider, Love Pet Care, not only love pets but we are true pet care professionals.

Are you insured?

Yes Love Pet Care is bonded and insured.

What happens if there is an emergency with my pet?

We will contact you or your emergency contact and bring your pet to your personal vet, if necessary. We keep your veterinarian information on file.

What forms of payment do you accept?

We accept all credit cards and debit cards.

What is your cancelation policy?

New York: There will be no cancelation fee in New York if you cancel before 7pm the day before.

California: In California there is no fee if canceled before 5pm the day before.

What types of pets do you care for?

We care for dogs, cats, fish, birds and many other small pets.


Is it safe to have a “stranger” in my home?

We know that having a new pet sitter in your home for the first time can be nerve-racking. Love Pet Care is licensed and bonded for your security.

Do you offer service on holidays?

Yes, Love Pet Care offers service on all holidays. There may be an extra fee. Please note, major holidays book quickly. It is best to schedule your holiday visits in advance.

Join the growing group of pet parents who confide in us!